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Overview
BolChat is a comprehensive multi-tenant SaaS platform built to democratize access to advanced AI agents. It allows businesses to upload their custom knowledge bases, and instantly generates an embeddable chat widget that can respond to user queries in multiple languages with extremely low latency. The entire RAG pipeline was built from scratch to ensure maximum data privacy and high accuracy.
Key Use Cases
- ✓Automated 24/7 Customer Support for e-commerce sites
- ✓Internal Knowledge Retrieval for enterprise teams
- ✓Multilingual lead qualification bots
Technical Insights
Designed a highly concurrent FastAPI backend that handles thousands of requests per minute.
Implemented an advanced Retrieval-Augmented Generation (RAG) pipeline utilizing Qdrant for fast vector searches.
Built a seamless, lightweight React embed script that injects the chat UI into any client website without performance penalties.